Mental Health
First Aid


  • Duration:

6 hours

  • Formats:

eLearning based Distance Learning

  • Available for:


  • Qualification:

Level 2 Award available in all formats

  • Certificates:

eCertificates, valid for 3 years


This course will give learners the knowledge and confidence to provide appropriate initial support to an adult or child who may be experiencing a mental health problem. On successful completion, they may be referred to as a 'Mental Health First Aider', 'Mental Health Champion' or 'Mental Health Advocate'.

Learners will gain an understanding of the mental health continuum and how an individual's mental health may change over time. They will explore risk factors for developing a mental health problem, as well as the relationship between substance use and mental health.

Learners will then gain knowledge of common triggers and early warning signs for specific mental health problems. They will also explore organisations that provide specialised support.

Learners will then consider how they can make a difference. They will learn how to use the Mental Health First Aid Action Plan to start a safe and supportive conversation, encouraging appropriate self-help or professional support when necessary. Learners will develop enhanced communication skills, through non-judgemental listening.

Finally, learners will explore how to become more mentally resilient, as well as discovering ways that they can challenge stigma and contribute to a positive mental health culture where everyone can thrive.


eLearning based distance learning provides efficiency and flexibility, allowing learners to complete the course at a time, place and pace that suits them. It's accessible via computer, laptop, tablet or smart phone.

The fully interactive course combines a variety of different activities to stimulate and motivate learners. As well one year of access to the eLearning package, learners will be given a comprehensive eBook to support their learning.

Following successful online assessment, eCertificates are immediately available to download. If required, this course can also lead to a qualification. In this case, learners will also be assessed during a professional discusion with their tutor via individual video call (Zoom).


  • Friendly and responsive customer service

  • Fully insured, registered and accredited

  • Designed and delivered by healthcare professionals

  • Interactive, practical and enjoyable training

  • Consistently outstanding feedback

  • eCertificates, valid for 3 years

  • 20% discount for new customers


This course covers the following topics:


• Well-being and mental health
• Mental health definitions
• The mental health continuum
• The prevalence of mental health problems
• Risk factors for mental health problems
• The impact of mental health problems
• Substance use and mental health

Understanding Specific Problems:

• Stress
• Anxiety
• Depression
• Eating disorders
• Self-harm
• Suicide
• Psychosis

Making a Difference:

• Challenging stigma
• Developing a positive mental health culture
• Building individual mental resilience
• The Mental Health First Aid Action Plan
• Starting a safe and supportive conversation
• Appropriate self-help strategies
• Signposting to professional help


If required, this course may also lead to the FAA Level 2 Award in First Aid for Mental Health (RQF) qualification.

Learners must be at least 14 years old and complete the course within 3 weeks.


This course is fully certified by Custom Training or FAA.


eCertificates are valid for 3 years from the date of assessment.



We think you'll love our courses and that our prices represent excellent value for money.

We deliberately keep our prices as low as possible, so that everyone can benefit from our life-saving training.

On top of that, we also offer new customers a 20% discount on their first course.

Please get in touch for a competitive quote for great training!

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