About Us

We are a small team of first aid and mental health first aid training experts. We are educators and healthcare professionals (specialist paramedics, nurses and doctors) with a passion for clinical training that has a real impact on patient outcomes.

We have extensive experience of designing and delivering training to organisations from a range of sectors, including:

  • Business

  • Emergency Services - Police, Fire, Ambulance, Mountain Rescue and Coastguard

  • NHS Trusts

  • Education - Universities, Schools and Early Years Settings

  • Security Organisations - public and private

  • Government Agencies

  • Local and National Media

  • UK and Overseas Military, including Special Forces

  • Charities

  • High Net Worth Individuals and their staff

  • Clubs and Social Groups

We're based at the foot of the beautiful Malvern Hills, on the boundary between the three counties of Worcestershire, Gloucestershire and Herefordshire. We deliver first aid and mental health training to clients throughout the South West, the Midlands, South Wales, the rest of the UK and around the world.

Tim Cook BEng(Hons), PGCE, DipHE, MCPara
Lead Trainer

Tim is a specialist Paramedic and qualified adult teacher, with a special interest in remote and hazardous environments. He is a full member of both the College of Paramedics and the Resuscitation Council (UK).


Tim founded Custom Training when he decided to combine his two passions of pre-hospital care and education. He continues to run the business whilst also fulfilling the role of Lead Trainer, ensuring that clients benefit from his extensive expertise and experience.




We are educators and healthcare professionals, committed to providing outstanding training that makes a real difference...


We provide outstanding, flexible training that's custom made for each customer. It's engaging, enjoyable and effective by design...

© Custom Training 2020